Essay

The strategy that became "hope"

Brian Halligan coined the term "inbound marketing" in 2006 when he and Dharmesh Shah were building HubSpot out of MIT. I looked it up when we were first figuring out…

Brian Halligan coined the term "inbound marketing" in 2006 when he and Dharmesh Shah were building HubSpot out of MIT. I looked it up when we were first figuring out what Kynetiq was going to be, because I wanted to understand exactly where the whole thing went wrong. Not why companies were bad at it. Why the idea itself had reached its limits.

The original pitch was genuinely exciting. Stop interrupting people. Stop buying lists and cold calling strangers and running banner ads nobody clicks. Instead, create content that answers the questions your buyers are already asking. Get found on Google. Let people come to you. For 2006, that was a real insight. Google was young. Most industries had almost no content online. If you were a B2B software company and you published a halfway decent guide to, say, sales pipeline management, you would probably rank for it within a few months and pull in leads for years. The bar was low and the opportunity was enormous.

Salesforce figured this out early. Marc Benioff was not just selling CRM software, he was publishing research, hosting Dreamforce, building a media presence around the idea that enterprise software should work differently. The content was not decoration. It was the distribution. HubSpot did the same thing for the SMB market and got so good at it that they essentially became the textbook. Their blog became one of the most trafficked marketing resources on the internet. They were not just teaching inbound, they were the best example of it in the world.

What nobody talks about is what happened when everyone read that textbook.

By 2012 or 2013, every B2B company in Silicon Valley had a content strategy. Every startup coming out of Y Combinator had a blog. By 2015, Andreessen Horowitz had a16z.com publishing long-form essays and podcasts that made most media companies look slow. First Round Capital had the First Round Review. OpenView had their SaaS benchmarks content. The idea of "content as distribution" had been so thoroughly absorbed by the startup ecosystem that doing inbound was no longer a competitive advantage. It was table stakes.

And still, the playbook did not change.

The instruction remained: write more, publish more, be on more channels, track it all, add more tools. Marketo built automation on top of the content model. Pardot did the same for Salesforce customers. Drift came along and added conversational marketing. Demandbase added account-based targeting. Each new tool was solving a real problem, but they were all solving it inside the same fundamental assumption: that a human team could observe the market, create the right content, distribute it to the right people, and follow up fast enough to convert the interest before it cooled.

That assumption has a human being at the center of it. And humans are slow.

Every founder I spoke to in the two years before starting Kynetiq had done some version of the playbook. And almost all of them had the same expression when I asked how it was going. Not frustration exactly. More like a specific kind of exhaustion that comes from doing everything correctly and still not being able to explain why the pipeline feels random. They had the blog. They had the sequences. They had the SDR working the leads. The CAC kept climbing anyway. Nobody could tell them with any confidence what was actually working or why.

I remember one conversation with a founder running a Series A company in the workflow automation space. They had a full-time content person, an SEO agency, a Salesforce instance with HubSpot on top of it, and a four-person SDR team. Their monthly content budget was somewhere around forty thousand dollars. Their inbound pipeline was, in their words, "fine but not exciting." When I asked what they thought the problem was, they said they just needed more content. More volume. Better distribution. The answer to the system not working was more of the system.

That is what the playbook produces after enough years. Not results. More belief in the playbook.

The problem was never effort. The founders I know are not people who do not try hard enough. The problem is that the whole architecture of inbound as it was designed assumed you could out-publish and out-distribute your way to predictable revenue. That was true in 2006. In 2024, in a world where every company in every category is publishing, where AI tools have made it possible to produce content at industrial scale so everyone is doing exactly that, the assumption has collapsed. You cannot out-content your way out of a world where content is cheap.

What I kept coming back to was the signal layer. Every company doing inbound is sitting on a mountain of information they cannot process fast enough to act on. What their buyers are searching for this week. What questions are appearing in AI search results that nobody in their category has answered yet. What the highest-intent LinkedIn conversations look like right now versus three months ago. What their own closed-won customers had in common before they converted that nobody thought to look for. The signal is there. It has always been there. The problem is that a human team reading it and turning it into content and getting that content in front of the right person before the moment passes is not fast enough anymore.

Figma understood this intuitively before most people did. Dylan Field built the initial distribution for Figma not through a traditional content funnel but by watching exactly what designers were frustrated about in real time and creating resources that met those frustrations precisely. It was not a content calendar. It was signal reading. The difference is that Figma did it manually, with a small team that was deeply embedded in the design community, close enough to the conversation to respond in near real time.

Most companies cannot afford to do that. And even Figma could not do it at scale forever.

What some top-tier investors have started asking in recent pitches is a version of the same question: what is the compounding advantage? The old inbound answer was domain authority. Build enough content over enough time and Google rewards you with traffic that gets cheaper to acquire every year. That was a real answer in 2015. Today, with AI-generated content flooding search results and Google itself changing how it surfaces information, domain authority is deteriorating as a moat faster than most companies realise.

The new answer has to be something different. It has to be about the speed and precision of signal processing, not the volume of content production.

That is the gap Kynetiq was built to close. Not a tool that helps a team do inbound faster. A system that watches a market on its own, figures out in real time what buyers need to hear, generates the content and narratives that answer those needs, puts them in front of the right people through the right channels, and learns from what gets traction. Then does it again. The loop does not need someone to restart it on Monday morning.

When people ask me what we are building, I tell them we are finishing what HubSpot started. The original insight was correct. Stop interrupting, start attracting. The execution was limited by the technology of the time, which required humans at every step. That limitation is gone now. What replaces it is a system that does not get tired, does not miss the signal, and does not need a quarterly planning cycle to adjust its strategy.

We work with a small number of founders at a time. We move slowly on purpose because the systems we build are designed to compound, not to spike a metric and flatten out. The founders who come to us are not looking for more tactics. They have tried the tactics. They are looking for architecture. Something that gets harder to catch up to the longer it runs.

If you have read this far, something here probably felt familiar. That is who this is for.